Understanding and accessing aged care services can be confusing. Now there is an Australian Government service to help you navigate the system with Specialist Officers that have been appointed to assist you.
The officers are available over the phone and there is also the option to have a face to face meeting too if that's what you wish.
The closest office in Southern Melbourne region is Glen Waverley.
For more information visit the Service Australia website or call 1800 227 475 to make an appointment.